Privacy Policy

A Minute for Mental Health
Effective Date: [Insert Date]
Last Updated: [Insert Date]

At A Minute for Mental Health, we are committed to protecting your personal information and upholding your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws in Canada.

By using our website, purchasing our products, or engaging with our services, you consent to the practices outlined below.

1. Who We Are

A Minute for Mental Health is a Canadian wellness business offering digital tools, educational resources, and products designed to support mental well-being. We operate through our website, email newsletter, and third-party platforms such as Shopify, Etsy, and Mailchimp.

2. What Personal Information We Collect

We may collect and process the following personal information:

A. When You Visit the Website

  • IP address and browser/device information

  • Cookies and tracking data (for analytics and performance)

  • Pages visited, links clicked, and time spent

B. When You Make a Purchase

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order details

  • Payment information (processed securely by third-party providers)

C. When You Subscribe or Contact Us

  • Name and email address

  • Your message or inquiry

  • Marketing preferences

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To send you receipts, confirmations, and updates

  • To respond to your questions or customer service requests

  • To deliver newsletters and promotional content (if you opt in)

  • To improve our website, products, and services

  • To comply with legal and financial obligations

4. Legal Basis for Collection (PIPEDA Compliance)

We collect and use your personal information only when:

  • You have provided meaningful consent

  • It is necessary for providing the products or services you requested

  • It is required for compliance with a legal obligation

  • It is in the legitimate interest of maintaining business operations (e.g., fraud prevention, analytics)

5. How Your Information Is Stored

Your information is securely stored through trusted third-party platforms (e.g., Shopify, Etsy, Mailchimp, Stripe, PayPal) that use encryption and secure servers. We take reasonable steps to protect your data from loss, misuse, unauthorized access, or disclosure.

We do not store your full credit card details. All payment information is handled by PCI-compliant payment processors.

6. Disclosure to Third Parties

We only share your information with trusted service providers to carry out specific functions, such as:

  • Payment processing: Stripe, PayPal, Shopify Payments

  • Email marketing and automation: Mailchimp, ConvertKit

  • Order fulfillment platforms: Shopify, Etsy

  • Analytics tools: Google Analytics (anonymized data)

These providers are contractually obligated to protect your information and may only use it to perform their specific services. We do not sell, rent, or trade your personal data.

7. Cookies and Tracking Technologies

We use cookies to enhance your user experience, track website performance, and offer personalized content. You may disable cookies through your browser settings, though this may limit functionality on our site.

8. Access, Correction, and Deletion of Your Data

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections to any inaccurate or outdated information

  • Withdraw consent for marketing communications

  • Request that your data be deleted, subject to legal obligations

To make a request, email us at: aminuteformh@gmail.com
We will respond within 30 days as required under PIPEDA.

9. How Long We Keep Your Information

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law (e.g., tax or legal obligations). When data is no longer needed, it is securely deleted or anonymized.

10. Children’s Privacy

Our products and services are not directed at children under the age of 13. We do not knowingly collect or store personal information from children without parental consent.

11. International Data Transfers

If you are accessing our services from outside Canada, please note that your data may be transferred to and stored in countries that may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place through our third-party service providers.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices. The most current version will always be available on our website, with the “Last Updated” date shown at the top.

13. Contact Us

If you have any questions or concerns about your privacy or how your information is used, please contact: aminuteformentalhealth@gmail.com

We are committed to handling your personal information with care and transparency.